Jelly Machine, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (
jellymachine.com), services, and application (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
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Information You Provide
- Account Information: When you register for an account, we collect your username, email address, and password. This information is kept secure and accessible only to you, except as required for Service operation or legal compliance.
- User Content: Images, files (e.g., PDF, DOC, DOCX, TXT), and website data you upload or create are intended for public display on your website. User Content is not stored privately, as Jelly Machine is not a storage service. Do not upload sensitive or confidential information expecting privacy.
- Payment Information: If you purchase premium features, we collect payment details (e.g., credit card information) through our third-party payment processor, which does not share full card details with us.
- Communications: Information you provide when contacting us, such as through support requests or DMCA notices.
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Information We Collect Automatically
- Usage Data: We collect data about your interactions with the Service, including IP address, browser type, device information, pages visited, and timestamps, to improve functionality and monitor usage.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings or our consent banner.
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Information from Third Parties
We may receive information from third-party services (e.g., analytics providers, payment processors) if you connect them to the Service, subject to their privacy policies.
How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service (e.g., hosting websites, processing uploads, making User Content publicly accessible).
- Scan User Content for inappropriate material using automated tools (e.g., AWS Rekognition for images) to enforce our Terms and Conditions.
- Process payments and manage your account.
- Communicate with you, including responding to support requests and sending service-related notifications.
- Troubleshoot issues using backend tools without logging into your account.
- Analyze usage trends to enhance user experience and develop new features.
- Comply with legal obligations, such as responding to DMCA takedown requests or legal inquiries.
How We Share Your Information
We do not sell your personal information. We may share your information as follows:
- Public Availability of User Content: All User Content (e.g., images, files) is publicly accessible via URLs (e.g., through our CloudFront distribution) for use on your website. You are responsible for ensuring User Content complies with applicable laws and does not contain sensitive information.
- Service Providers: We share data with third-party vendors (e.g., AWS for hosting, Rekognition for content moderation, payment processors) under strict confidentiality agreements.
- Legal Compliance: We may disclose information when required by law, such as to comply with subpoenas, DMCA notices, or to protect against fraud.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred, subject to confidentiality obligations.
- With Your Consent: We may share your information when you explicitly authorize us to do so.
Data Retention
We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Specifically:
- Account Information: We retain your username, email, and password for as long as your account is active or as needed to comply with legal obligations.
- User Content: User Content is retained until you delete it or terminate your account. Deleted content may remain in backups for up to 90 days but will not be publicly accessible. Content already published on your website may remain accessible if accessed by third parties.
- Usage Data: We retain usage data for up to 24 months for analytics and service improvement.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal information (e.g., account details, excluding public User Content).
- Correction: Request correction of inaccurate account information.
- Deletion: Request deletion of your account and User Content. Note that publicly available content may remain accessible if already shared by third parties.
- Opt-Out: Opt out of marketing communications or certain data sharing (we do not sell personal information).
- Data Portability: Request a machine-readable copy of your account data.
Data Security
We implement industry-standard measures (e.g., encryption, access controls, secure authentication) to protect your account information. User Content is publicly accessible once uploaded, and you are responsible for its content. No system is completely secure, and we cannot guarantee absolute security of User Content or account data.
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries. We ensure compliance with data protection laws (e.g., GDPR standard contractual clauses) for such transfers.
Children’s Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.
GDPR Compliance (EEA Residents)
If you are in the European Economic Area, you have GDPR rights to access, rectify, erase, restrict, port, or object to data processing, as described above. User Content is public, and erasure requests may not remove content already accessed by third parties. To exercise rights or lodge a complaint with your data protection authority, contact
privacy@jellymachine.com.
CCPA Compliance (California Residents)
If you are a California resident, you have CCPA rights to know, delete, opt-out, and avoid discrimination, as described above. We do not sell personal information. To exercise rights, contact
privacy@jellymachine.com or use the “Do Not Sell My Personal Information” link in our footer. We will respond within 45 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on our website (
jellymachine.com) or communicated through the Service at least 30 days before taking effect. Your continued use of the Service constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy, data rights, or DMCA takedown requests, contact us at: